“Cancellation Policy”

Please read the below stated points for any cancellations.

Please understand that the points mentioned in the policies are with reference to the time slots on the www.cakeoclocks.com website selected by the user in checkout process.  

Orders are processed in time slots and we accept cancellation requests with reference to time slot selected by customer in order placed. Consider conditions stated below –

In any of the cases above Wallet refunds and Bank refunds can be initiated only at the discretion of company considering the reasons of cancellation like unfortunate events, calamities or unavoidable circumstances. No claims to refund can be made by customer to overrule above stated clause.

NO cancellation requests are accepted on order placed in following categories.

Same day Orders

We allow users to select the same date of delivery on which he/she is placing the order i.e. order delivery and order placed date is same. We attempt to do same day delivery of the requested products but DO NOT PROMISE so.

We will process same day delivery orders within 24 hours of requested date and time slot.

Refund Policy

Refund in cases of Cancellations are mentioned in Cancellation policy, kindly refer the same.

The acceptance of order is subject to availability of products, delivery areas and time. The order may or may not be accepted. The order might be cancelled after assessing the circumstances and communicated to customer. In such case amount paid by customer is fully refunded to CAKEOCLOCKS wallet or bank account.

Only one attempt for delivery will be made. Please confirm availability of recipient before choosing delivery time. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.

The refunds are only initiated once the customer confirms over mail that where the refund has to be done – CAKEOCLOCKS wallet or bank account.

Refund will be credited in COC Wallet on orders which are processing within 48 hours of delivery date

Refunds are processed to your payment method within 15 working days.

Address Change requests

Change in the address is permitted free of cost only before 24 hours of delivery.

Pin-code Requirements

It is user responsibility to provide correct pin code in the address of delivery. The pin code should map to the correct delivery address. Sometimes address mentioned does not correspond to the the pin code of that area.

If pin code entered in the address section is incorrect then following cases arise –

Important Points

The products and services displayed on CAKEOCLOCKS are our best offerings and we put in our 100% effort to deliver high quality similar products and services. These terms and conditions are put across to avoid any possible conflict.  

How can we help?

Happy To Help

CALL US @+91-7042-852-897

Contact us at {info@cakeoclock.in/support@cakeoclock.in} for questions related to refunds and returns.