B-1282, GD Colony, Mayur Vihar Phase III, New Delhi, Delhi 110096 - Phone: 9560407641, 7042852897

FAQs

What types of cakes do you offer?

We offer a wide range of cakes, including chocolate, vanilla, fruit, designer cakes, and more.

Do you provide eggless cake options?

Yes, we have a variety of delicious eggless cakes available.

How can I place an order for a cake?

 You can place an order by visiting our store, calling us, or ordering online through our website.

What is the lead time for cake orders?

We usually require at least 24 hours notice for cake orders, but it can vary depending on the complexity of the design.

Can I customize the design of my cake?

Yes, we offer customization options for cakes. Please discuss your requirements with our team.

Are your cakes suitable for special dietary needs?

We have gluten-free and sugar-free cake options. Please inquire about other dietary restrictions.

What is the average price range for your cakes?

Our cake prices vary depending on size, design, and flavor. Please check our menu or contact us for specific pricing.

 

Do you offer delivery services?

Yes, we provide delivery services within a specific radius. Delivery charges may apply.

Can I order cakes for special occasions like birthdays and weddings?

Absolutely! We specialize in creating cakes for birthdays, weddings, anniversaries, and other special events.

How do I store leftover cake to keep it fresh?

Store leftover cake in an airtight container in the refrigerator to maintain freshness.

Do you offer cake tastings?

Yes, we offer cake tastings for weddings and large events. Contact us to schedule an appointment.

What payment methods do you accept?

 We accept cash, credit/debit cards, and various digital payment options.

Can I order cakes for corporate events?

Yes, we can create custom cakes for corporate events. Please contact us for more details.

 

 

 

Do you offer cake delivery on weekends and holidays?

Yes, we provide cake delivery services on weekends and holidays. Please check our delivery schedule.

Can I cancel my cake order, and what is the cancellation policy?

Cancellation policies may vary, but typically, you can cancel an order with sufficient notice. Contact us for specifics.

How far in advance should I place an order for a wedding cake?

Wedding cake orders should ideally be placed 2-3 months in advance. However, we can accommodate shorter timelines.

 

Can you create 3D or sculpted cakes?

Yes, we have skilled cake artists who can create 3D and sculpted cakes.

What is the largest cake you can make for a big event?

The size of the cake depends on the specific design and servings required. Contact us to discuss your needs.

Do you offer cake decorating classes?

Yes, we occasionally offer cake decorating classes. Check our website or social media for updates.

What is fondant, and do you use it on your cakes?

 Fondant is a sugar paste used for cake decoration. Yes, we use fondant for some of our cake designs.

Are your ingredients fresh and locally sourced?

 We strive to use the freshest and, whenever possible, locally sourced ingredients.

Do you offer vegan cake options?

Yes, we have vegan cake options available. Please inquire about flavors and designs.

Can I order a cake for a surprise delivery?

Yes, we can arrange for surprise cake deliveries. Provide us with the necessary details.

How do I inquire about cake availability on a specific date?

You can inquire about cake availability by contacting our store or checking our website for online booking.

What is the shelf life of your cakes?

 Most of our cakes have a shelf life of 2-3 days when stored properly.

Can you accommodate special dietary requests for large orders?

Yes, we can accommodate special dietary requests for bulk orders with advance notice.

Do you offer cake stands and accessories for rent?

Yes, we have cake stands and accessories available for rent. Ask our team for details.

Can I get a discount for ordering multiple cakes for a large event?

 We offer discounts for large orders. Contact us to discuss your specific requirements.

How do I know the cake size I need for my event?

 Our team can help you determine the right cake size based on the number of servings you require.

Do you provide cake cutting and serving services at events?

Yes, we can provide cake cutting and serving services for events. Discuss this when placing your order.

Can I order a cake online and pick it up in-store?

Yes, online orders can be picked up in-store. Specify your preference when ordering.

Do you offer mini cakes or cupcakes for smaller gatherings?

Yes, we offer mini cakes and cupcakes for smaller gatherings and celebrations.

 

Can I order a cake with a specific theme or character design?

Yes, we can create cakes with themes or character designs. Share your ideas with us.

 

Can you replicate a cake design I found online or in a magazine?

 We can create similar designs, but we encourage unique creations. Share your inspiration, and we’ll work with you.

What is the difference between buttercream and fondant icing?

Buttercream is creamy and soft, while fondant is a smoother, firmer icing used for cake decoration.

Can I order a cake for a same-day pickup?

 Same-day pickups are possible for select cake sizes and designs. Contact us for availability.

Are there any additional charges for cake delivery and setup at an event venue?

Delivery and setup charges may apply depending on the location and complexity of the setup.

Can I order cake toppers separately?

Yes, you can order cake toppers separately for your own cakes.

Do you offer any special promotions or discounts for regular customers?

Yes, we have loyalty programs and occasional promotions for our valued customers.

Can you accommodate allergy-friendly cake requests?

 We can accommodate allergies to a certain extent. Please inform us of any allergies when placing your order.

Do you offer cake tastings for first-time customers?

 Yes, we offer cake tastings for wedding cake orders and some special occasions.

What is the difference between a tiered cake and a regular cake?

 Tiered cakes consist of multiple layers stacked on top of each other and are often used for weddings and large events.

Can I change the flavor of the cake layers in a tiered cake?

Yes, you can have different flavors for each tier of a tiered cake.

What is the minimum and maximum number of servings you can provide for a cake?

 We can provide cakes that serve as few as 6 and as many as 5000+ guests. Contact us to discuss your needs.

Can I request a special message or writing on the cake?

Absolutely, we can include a personalized message or writing on the cake. Just let us know what you’d like.

What is the process for ordering a wedding cake?

Ordering a wedding cake typically involves a consultation to discuss design, flavors, and details. Contact us to schedule one.

 

Do you offer cake decorating supplies and tools for sale?

Yes, we have a selection of cake decorating supplies and tools available for purchase.

Can I order a cake for international delivery?

We primarily offer local delivery services, but we can discuss options for international orders.

What do I do if I have a problem with my cake order or if there's an issue with the cake?

Please contact us immediately if you encounter any issues with your cake order. We’ll do our best to resolve any concerns promptly.

Can I order a cake for a surprise proposal or engagement celebration?

Yes, we can create special cakes for proposals and engagement celebrations. Let us know your ideas!

What are your hours of operation for walk-in customers?

Our hours of operation for walk-in customers may vary. Please check our website or call for our current hours.

Can I request a cake sample before placing a large order for an event?

Cake samples can be provided for large orders or weddings during a consultation. Contact us to schedule one.

Do you offer seasonal or holiday-themed cakes?

Yes, we offer seasonal and holiday-themed cakes for various occasions throughout the year.

Can I order a cake with fresh flowers as decoration?

Yes, we can incorporate fresh flowers into cake designs. However, please let us know your preference when ordering.

 

What is the difference between a sheet cake and a tiered cake?

Sheet cakes are single-layer cakes typically used for large gatherings, while tiered cakes have multiple layers stacked.

 

Can I order a cake for a gender reveal party?

Yes, we can create cakes with gender-neutral or specific designs for gender reveal parties.

 

Do you offer cake stand rentals for tiered cakes?

Yes, we offer cake stand rentals specifically designed for tiered cakes.

Can I provide my own cake design for you to recreate?

Yes, you can provide your own cake design, and we will do our best to recreate it to your specifications.

 

What is the difference between a fondant-covered cake and a buttercream-covered cake in terms of taste?

Fondant-covered cakes often have a smoother, sweeter exterior, while buttercream-covered cakes have a creamier and less sweet taste.

Can I order a cake for a baby shower with a specific theme or color scheme?

Yes, we can create cakes tailored to your baby shower’s theme or color preferences.

 

How far in advance should I book a cake for a baby shower?

 It’s recommended to book your baby shower cake at least 2-4 weeks in advance to secure your preferred design and date.

Can I order a cake for a religious celebration, such as a baptism or communion?

 Yes, we can design cakes for religious celebrations with appropriate themes and symbols.

 

Do you offer any dairy-free cake options for lactose-intolerant customers?

 We can accommodate lactose-intolerant customers with dairy-free cake options. Please inquire about availability.

Can I request a specific cake flavor that is not on your menu?

 We may be able to accommodate special flavor requests, so feel free to ask about custom flavors.

What is the average size of a standard birthday cake?

Standard birthday cakes typically come in 8-inch, 9-inch, or 10-inch round sizes, serving 8-16 people depending on the size.

Can I order a cake online and have it delivered to a different address as a gift?

 Yes, you can order a cake online and have it delivered as a gift. Just provide the recipient’s address during checkout.

Do you provide cake packaging for customers who want to transport cakes themselves?

 Yes, we offer cake packaging to ensure safe transport for customers picking up their own cakes.

How can I keep a cake with whipped cream frosting fresh in hot weather?

 Whipped cream cakes should be stored in the refrigerator until serving, especially in hot weather, to maintain freshness.

Can I request a cake that combines multiple flavors in one?

Yes, we can create cakes with different flavored layers to satisfy various preferences.

 

What are your bakery's opening hours?

We are open from 7:00 AM to 8:00 PM every day.

Do you offer gluten-free options?

Yes, we have a selection of gluten-free pastries and cakes.

Are your products made fresh daily?

Absolutely! Everything is baked fresh every day.

Can I place a custom cake order for a special occasion?

Yes, we offer custom cake orders. Please contact us in advance to discuss your requirements.

Do you have vegan pastries available?

 Yes, we have a variety of vegan options, including pastries and bread.

What payment methods do you accept?

We accept cash, credit cards, and mobile payment options.

Is there a loyalty program or rewards system?

 Yes, we have a loyalty program that offers discounts and special offers to our regular customers.

Can I reserve a table for a small gathering?

no, right now we are not offering table reservations.

Do you provide catering services for events?

 No, but  we take orders for functions. Contact us to discuss your catering needs.

What is your most popular pastry or bread?

 Our customized cakes are customer favorites.

Do you offer online ordering and delivery?

 Yes, you can order online and have your items delivered to your doorstep.

Are there options for low-sugar or diabetic-friendly pastries?

We offer a range of low-sugar and diabetic-friendly options.

Can I buy gift cards for your bakery?

Yes, we have gift cards available for purchase.

 

Do you use organic ingredients in your products?

 We use organic ingredients whenever possible and strive to source locally.

Is there a kids' menu with child-friendly options?

We have a kids’ menu that includes items like mini muffins and cookies.

What is the shelf life of your baked goods?

Our products are best enjoyed within 1-3 days, but they can be frozen for longer storage.

Can I order a cake for a same-day pickup?

Same-day cake orders are subject to availability. Please call to inquire.

Do you offer any seasonal or holiday-themed treats?

Yes, we have seasonal specials and holiday-themed treats throughout the year.

Are your pastries made with real butter?

Yes, we use high-quality butter in our pastries.

Do you have a seating area for customers to enjoy their purchases?

Yes, we have a cozy seating area for customers to relax and enjoy their food.

Can I place a large order for a corporate event?

Absolutely, we can accommodate large orders for corporate events.

 

Do you offer wedding cake consultations and tastings?

Yes, we provide wedding cake consultations and tastings by appointment.

Are your products nut-free for allergy concerns?

 While we take precautions, our bakery does handle nuts, so cross-contamination may occur.

Do you sell bread by the loaf?

Yes, you can purchase our delicious bread by the loaf.

What types of beverages do you offer?

We have a selection of coffee, tea, and cold beverages to complement your treats.

Is there a minimum order for delivery?

The minimum order for delivery varies depending on your location. Please check with us.

Do you offer wholesale pricing for businesses?

Yes, we have wholesale options for businesses. Contact us for details.

Can I preorder my favorite pastries for pickup?

Yes, pre orders are welcome. It ensures you get your favorite items before they sell out.

Do you have a nut-free section for those with allergies?

We do not have a separate nut-free section, but we take allergy concerns seriously.

 

What is the lead time for custom cake orders?

Custom cake lead times vary, but we recommend placing your order at least two weeks in advance.

 

Do you offer any sugar-free options?

Yes, we have some sugar-free pastries for those looking to reduce their sugar intake.

 

Can you accommodate special dietary requests not listed on the menu?

We can try our best to accommodate special dietary requests. Please contact us to discuss.

 

Is there a discount for buying in bulk?

Yes, we offer discounts for bulk orders. Contact us for pricing.

What is the best way to store your pastries at home?

It’s best to store our pastries in an airtight container at room temperature.

 

Do you have a newsletter or mailing list for updates and promotions?

Yes, you can join our mailing list to stay updated on promotions and new products.

Are there dairy-free options for those with lactose intolerance?

We have dairy-free pastries and milk alternatives available.

Can I order a cake for immediate pickup if it's a small size?

Small cake orders may be available for immediate pickup. Please call to check.

Do you offer baking classes or workshops?

We periodically offer baking classes and workshops. Check our website for updates.

Can I bring my own container for a more eco-friendly purchase?

Absolutely, we encourage customers to bring their own containers.

 

Do you make your own jams and spreads for pastries?

Yes, we make our jams and spread them in-house using fresh ingredients.

 

Do you have a menu for people with food allergies?

We provide allergy information for our products, but please inform us of your allergies when ordering.

Are there options for those following a keto diet?

We offer keto-friendly pastries with low-carb ingredients.

 

Do you offer free Wi-Fi for customers?

No, we don’t provide free Wi-Fi for our customers.

What is the most unique item on your menu?

Our most unique item is our “Chef’s Special” which changes regularly.

Do you have a hotline for urgent cake orders?

 You can call our bakery for urgent cake orders, and we’ll do our best to accommodate.

Can I order a gift basket with a selection of your treats?

Yes, we offer gift baskets with an assortment of our delicious treats.

 

Is there a charge for cake delivery?

Delivery charges depend on the distance and order size. Please inquire when placing your order. 

Do you have theme based desserts?

  • Yes. We do have theme-based desserts available at our platform. You can order desserts for weddings, engagements, anniversaries, birthdays, baby showers and so on.

Are you a full service bakery, or do you only make cakes?

  • We are a full-service bakery. We do not make bread, but we make most other bakery products.

What if I am not happy with my order? What is your policy on complaints / refunds?

  • Our aim is to provide all of our customers with fantastic cakes and great service. Each complaint is considered by senior management on a case by case basis. We aim to resolve the complaint in a fair and even-handed manner, taking into account the concerns of both the customer and the baker.

Do you offer any sugar-free cake options?

 Yes, we have sugar-free cake options available for those with dietary restrictions.

Can I order a cake with a personalized message on it?

Absolutely, we can add a personalized message to your cake.

What types of pies do you offer, and are they available year-round?

We offer a variety of pies, including fruit pies and savory pies. Some are seasonal, so availability may vary.

Is there a minimum order quantity for custom cupcakes?

The minimum order quantity for custom cupcakes depends on the design. Please inquire when placing your order.

Do you offer eggless pastries for vegetarians?

Yes, we have eggless pastries and cakes for our vegetarian customers.

Can I order a cake for a surprise party with a hidden filling or color inside?

Yes, we can create surprise cakes with hidden fillings and colors.

What is your cancellation policy for custom orders?

Please check our cancellation policy on our website or contact us for details.

Do you have any special deals for birthdays or anniversaries?

We often have special promotions for birthdays and anniversaries. Check our website for current offers.

Are there any exclusive items that are only available on certain days of the week?

Yes, we have daily specials that are unique to specific days of the week.

Do you offer baking classes for kids or teens?

No, as of now we don’t offer baking classes for kids and teens.

Can I order a cake with a specific design or theme?

Absolutely, we can create custom cakes with specific designs or themes.

Do you have any hot or savory options for breakfast?

 No, as of now we don’t  offer a range of breakfast options.

Are your coffee beans locally sourced or ethically traded?

 We prioritize ethically sourced and locally roasted coffee beans.

Can I get a discount for bringing my own reusable coffee cup?

 No, we Don’t offer coffee.

Do you have a separate menu for seasonal items?

Yes, our seasonal menu features special items unique to each season.

Can I order a cake for a wedding with a tasting session beforehand?

We offer wedding cake tastings by appointment to help you choose the perfect cake for your big day.

What is your policy for food allergies, and how do you handle cross-contamination?

We take allergies seriously and have protocols in place to minimize cross-contamination. Please inform us of your allergies when ordering.

Are there any secret menu items that regulars know about?

Some of our regular customers enjoy secret menu items. Feel free to ask our staff for recommendations.

Can I bring my pet inside the bakery?

We love pets, but for health and safety reasons, only service animals are allowed inside

Do you offer discounts for senior citizens or military personnel?

Yes, we have discounts for seniors and military personnel. Please inquire at the counter.

What's the lead time for ordering specialty bread, like sourdough or brioche?

as of now we don’t have bread in menu.

Can I order a custom cake with a specific flavor combination not on your menu?

Yes, we can work with you to create a unique flavor combination for your custom cake.

Do you have any breakfast packages for catering morning meetings?

no, we don’t offer breakfast catering packages for meetings and events.

Can I buy your bread dough to bake at home?

We don’t currently sell our bread dough, but you can purchase our pre-baked loaves to enjoy at home.

Do you offer seasonal fruit tarts?

Yes, we have seasonal fruit tarts featuring fresh, local fruits when available.

Are your pastries suitable for vegetarians and vegans?

We have both vegetarian and vegan pastries to accommodate different dietary preferences.

Do you provide nutritional information for your products?

We provide nutritional information for our standard products, available upon request.

Can I place an order for delivery to a specific time and location?

Yes, we offer scheduled delivery options for your convenience.

Do you offer any unique beverages, such as specialty lattes or hot chocolate?

No, we don’t have beverages.

Can I request a gluten-free version of a cake from your menu?

Depending on the cake, we may be able to make a gluten-free version. Please inquire.

Do you have a donation or charity program for unsold bakery items?

Yes, we have a program in place to donate unsold items to local charities.

Can I order a cake with fresh flowers as decoration?

Yes, we can decorate cakes with fresh flowers upon request.

Do you offer international pastries or baked goods from different cultures?

We occasionally feature international pastries to showcase different culinary traditions.

What's the secret to your famous chocolate chip cookies?

Our chocolate chip cookies are made with high-quality chocolate and a secret blend of ingredients that make them irresistible.

Do you offer bread subscriptions for regular deliveries?

No, we don’t have bread. 

Can I order a custom cake in a specific shape, like a character or object?

Yes, we can create custom cakes in a wide range of shapes and designs.

What types of special dietary requests can you accommodate?

We can accommodate requests for gluten-free, dairy-free, nut-free, and vegan options.

Do you have any low-calorie or diet-friendly pastries?

We offer some low-calorie and diet-friendly options for those looking to indulge sensibly.

Can I buy your signature sauces or toppings separately?

We sell some of our signature sauces and toppings separately for you to enjoy at home.

Do you offer any specials for students with a valid ID?

No, we don’t  have student discounts.

What's the recommended way to reheat your pastries at home?

To maintain freshness, we recommend reheating our pastries in the oven at a low temperature.

Can I order a cake with a specific color scheme for a party?

Yes, we can customize the colors of your cake to match your party theme.

Do you have any unique beverages for the holiday season?

We offer special holiday-themed beverages during the festive season.

Can I get a tour of your bakery to see how everything is made?

We occasionally offer bakery tours. Check our website for tour schedules.

Do you provide allergen information for all your products?

We provide allergen information for all our products, including common allergens like nuts and gluten.

Can I order a cake for a wedding or event with a specific design in mind?

Yes, we specialize in creating custom cakes for weddings and events based on your design preferences.

What's the best way to contact you for questions or orders?

You can contact us by phone, email, or through our website for inquiries and orders.

Do you offer any organic coffee options?

 No, we don’t have organic coffee.

Is there a loyalty program for online orders?

Yes, our online customers can also participate in our loyalty program for exclusive benefits.

Can I order a cake with multiple flavors and fillings in different layers?

Yes, we can create multi-flavor and multi-filling cakes to cater to your taste preferences.

Do you provide wedding cake delivery and setup services?

Yes, we offer delivery and setup services for wedding cakes to ensure they look perfect at your venue.

Are your pastries made with local ingredients?

We source local ingredients whenever possible to support our community and provide the freshest products.

Can I order custom-shaped cookies for a themed event or party?

Yes, we can create custom-shaped cookies to match your event’s theme.

Do you have any special promotions for holidays like Valentine's Day or Christmas?

Yes, we often run special promotions and release limited-time holiday-themed treats.

Can I order a cake with a specific frosting flavor, like cream cheese or buttercream?

Absolutely, we offer a variety of frosting flavors to compliment your cake.

Can I request a cake with a specific message written on it?

Yes, you can add a personalized message to your cake when placing your order. We’ll handwrite it on the cake for you.

What is the process for designing a custom wedding cake?

To design your custom wedding cake, schedule a consultation with our team. We’ll discuss your vision, flavors, and create a unique design just for you.

Can I order a cake for a surprise proposal?

 Absolutely! We can help you plan the perfect surprise proposal with a cake that’s as sweet as your love story.

Do you offer discounts for repeat customers?

Yes, we have a loyalty program that rewards our repeat customers with exclusive discounts and special offers.

Can I request a cake with a specific dietary restriction, like sugar-free and gluten-free?

Yes, we can accommodate various dietary restrictions, including sugar-free, gluten-free, dairy-free, and more. Just let us know your requirements when ordering.

How do I store leftover cake?

To keep your leftover cake fresh, wrap it in plastic wrap or store it in an airtight container in the refrigerator. It can be enjoyed for several days.

Can I order a cake for a pet's birthday?

Yes, we offer pet-friendly cakes made with ingredients safe for dogs and cats, perfect for celebrating your furry friend’s special day.

Do you offer international shipping for cake orders?

We primarily serve local areas, but we may be able to accommodate international shipping requests. Contact us for more information and shipping fees.

Can I design a cake for a gender-neutral baby shower?

Absolutely! We can create gender-neutral baby shower cakes with beautiful and inclusive designs to suit the occasion.

Can I order a cake with a combination of flavors and fillings?

Yes, you can mix and match flavors and fillings to create a cake that perfectly suits your taste preferences.

What's the difference between fondant and buttercream icing?

Fondant provides a smooth, polished finish and is great for intricate designs, while buttercream offers a delicious, creamy texture. You can choose your preferred icing when customizing your cake.

Can I order a cake for a surprise anniversary celebration?

Absolutely! We can create a beautiful anniversary cake to make your celebration extra special.

How far in advance should I order a wedding cake?

We recommend booking your wedding cake at least 6-12 months in advance to ensure availability on your special day.

Do you offer cake delivery for weddings?

Yes, we provide wedding cake delivery and setup services to ensure your cake looks perfect at your venue.

Can I order a cake for a bridal shower?

Yes, we offer bridal shower cakes with elegant designs to match your theme.

What is your policy on cake changes due to allergies or dietary restrictions?

We take allergies and dietary restrictions seriously. If you have any concerns, please inform us when placing your order, and we’ll make every effort to accommodate your needs.

Can I provide my own cake design for a custom order?

Yes, we welcome your own design ideas! You can upload design references during the ordering process, and our team will work with you to bring your vision to life.

Do you offer cake decorating kits for DIY enthusiasts?

We currently do not offer decorating kits, but we provide tutorials and tips on our website to help you with your own cake decorating projects.

Can I order a cake for a baby's first birthday?

Of course! We specialize in creating adorable and safe cakes for little ones’ first birthdays.

What should I do if I receive the wrong cake or there's an issue with my order?

If you receive the wrong cake or encounter any issues with your order, please contact our customer support team immediately. We’ll work to resolve the problem to your satisfaction.

Do you offer cake delivery to office events and meetings?

Yes, we can deliver cakes to office events and meetings. We can also add your company logo or branding to the cake for a personalized touch.

Can I order a cake for a retirement party?

Absolutely! We offer retirement cakes with designs that celebrate the retiree’s achievements and career.

Can I request a specific color scheme for my cake?

Yes, you can specify your preferred color scheme when customizing your cake, and we’ll do our best to match it.

Do you offer cake stands and serving utensils for rent?

We provide cake stands and serving utensils for rent as add-ons to your cake order. You can select them during checkout.

Can I order a cake for a destination celebration outside the country?

While we primarily serve local areas, we can discuss the possibility of creating a cake for a destination celebration on a case-by-case basis. Please contact us for more information.

Can I schedule a cake pickup on a weekend or holiday?

Yes, we offer weekend and holiday cake pickups. Simply select your preferred pickup time when placing your order.

Can I order a cake for a graduation party?

Yes, we create graduation cakes with designs that celebrate your graduate’s accomplishments.

Do you offer cake gift certificates or vouchers?

Yes, we offer gift certificates that make the perfect gift for cake lovers. Contact us to purchase one.

Can I order a cake for a surprise office party?

Certainly! We can help you plan a surprise office party with a cake that wows your colleagues.

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